Is MailBakes letterbox friendly?
Yes! Our 1 and 2 slice MailBakes are designed to fit through the letterbox - perfect for hassle-free delivery.
Our 4 slice boxes are too tall to fit, so they’ll need someone to receive them.
That said, even with our letterbox-friendly sizes, some cautious posties may choose not to post the box if they’re worried about damaging it.
If you're concerned, we recommend updating your Royal Mail delivery preferences to let them know it's safe to post and maybe give them a little encouragement to pop it through!
What delivery options are available?
We offer a range of options, including:
- Royal Mail Tracked 24 – FREE
- Tracked 24 with Signature – £1.99
- Special Delivery Guaranteed by 1PM – £6.75
👉 Click here to view full delivery info
When will I receive my order?
Order by 12PM Mon–Fri & 10AM Sat for same-day dispatch.
Orders after this are baked and dispatched the next working day.
Can I choose a delivery date?
Absolutely! Just choose your preferred delivery date when selecting your cake flavour - it’s all in one simple step before adding to cart.
Can I choose a time for delivery?
We can’t guarantee specific delivery times, but Special Delivery arrives by 1PM, and other services typically arrive during the day.
What if my order arrives early?
Royal Mail occasionally delivers early - even on Sundays, depending on your postcode. While we can’t control this, we think early cake is better than no cake!
What if my MailBake arrives late?
If your order is delayed, our team is here to help. While we can’t control courier delays, we’ll always do our best to make it right.
Missed the cut-off? Need a last-minute gift?
Don’t worry! Get in touch and we’ll do everything we can to help 💗