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MailBakes FAQs: Your Guide to Sweet Answers

When Will I Receive My Order?

If you place your order before 10AM, we'll dispatch it the same day. For orders after 10AM, we freshly bake your items the following morning and send them out on the same day.

Can I Order for a Specific Date?

Absolutely! Just specify your preferred delivery date at checkout, and we'll mark it in our diary.

Where Is MailBakes Located?

MailBakes calls Liverpool its home, where we operate from our registered bakery.

Where Do You Deliver?

Our deliveries cover the entire UK, bringing sweetness to every corner.

What's the Shelf Life of MailBakes?

Our delicious bakes stay fresh for up to 7 days, depending on the product. Rest assured, all our treats have a good shelf life, thanks to our same-day baking and dispatch.

Where Is My Order?

If you've placed an order with us and specified a delivery date, rest assured we'll strive to have it reach you or your recipient by that date. For orders without a specified date, we aim to dispatch them within 24 hours, with delivery typically the following day.

Allergy Concerns?

Unfortunately, we cannot accommodate specific allergies, as our kitchen handles nuts, wheat, milk, soya, gluten, and eggs. However, we're actively working on expanding our options for different dietary requirements. 

Click Here To View All Our Ingredients

Custom Themes?

Have a theme in mind that's not on our website? No worries! We can create any theme you desire. Just send us a message, and we'll make it happen!

We're here to make your MailBakes experience as sweet and convenient as possible. If you have any more questions or special requests, please don't hesitate to reach out to us. Your satisfaction is our top priority!

Contact Us Here

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